EcoCash carries out maintenance work

EcoCash carries out maintenance work
Published: 12 August 2017 (325 Views)
ECONET Wireless will carry out scheduled maintenance work on its mobile money transfer platform EcoCash over the weekend to optimise the system ahead of increased transaction volumes anticipated in the coming months.

The company said that it will carry out the scheduled maintenance works on the mobile money transfer platform from 10pm today, August 12, 2017, up to 2pm tomorrow.

Econet said maintenance programme comes as the country's cash challenges have persisted, with the volume of EcoCash and electronic bank transactions increasing by close to 80 percent over the past 18 months.

Group chief executive officer, Douglas Mboweni, said the scheduled maintenance work would optimise the EcoCash platform to handle increased volumes of transactions in the coming months in light of widespread use of fintech (finance and technology) services and ahead of the busy festive season.

"This is scheduled work we are carrying out on the EcoCash platform. Apart from the EcoCash system, we routinely carry out maintenance and upgrade work on our various network platforms to ensure optimal, robust performance and to guarantee career-grade stability on our platforms," Mr Mboweni said.

EcoCash general manager, Natalie Jabangwe, corroborated the group CEO's statement, saying the maintenance work would position the platform to handle more customers and more transactions going forward.

"The system optimisation is meant to enhance the system's performance and improve the customer experience", said Mrs Jabangwe, adding that the decision to carry out the maintenance work was made months back, and that the company had settled for the weekend of a public holiday to minimise any inconveniences the maintenance work might cause to both the company's business and its customers.

"The timing is all to do with trying to minimise any disruption this vital work might cause to our valued customers, merchants and business partners," said Mrs Jabangwe, who reiterated that the maintenance work would last for a maximum 16 hours, between tonight and tomorrow afternoon.

EcoCash is the largest mobile money transacting platform among Zimbabwe's three mobile operators (Econet, NetOne and Telecel) and is connected to 10 banks in the country.

Its volume of transactions has grown rapidly over the past two years, to over $23 billion cumulatively, on the back of liquidity challenges in Zimbabwe and the Reserve Bank of Zimbabwe's deliberate drive to promote electronic transactions to ease the situation and also achieve financial inclusion among the unbanked.

Ahead of the maintenance work, Mrs Jabangwe called on EcoCash users to carry out any urgent transactions they need to make before the set time to avoid any inconvenience.

"We are encouraging our customers to make any critical transactions, such as paying for their electricity token, airtime, buying fuel, groceries and so forth before Saturday night," she said.

- chronicle


You May Like These Videos


There are no comments.

Latest stories

'Learn to appreciate good deeds,' Adv. Mahere told

by Simbarashe Sithole | 21 February 2018 | 170 Views

Pastor fails to pay maintenance

by Staff reporter | 21 February 2018 | 137 Views

Hooker stabs client to death

by Staff reporter | 21 February 2018 | 142 Views

Elizabeth Tsvangirai story: A true mirror of human rights encroachments faced by widows in Zimbabwe

by Patience Sibanda (intern at Zimbabwe Democracy Institute) | 21 February 2018 | 234 Views

'Chamisa now unstoppable'

by Staff reporter | 21 February 2018 | 217 Views

Tshinga Dube wades into 'foreign' labour saga

by Staff reporter | 21 February 2018 | 144 Views

Mnangagwa's govt fails to pay bonuses

by Staff reporter | 21 February 2018 | 85 Views

Zanu-PF MP's son shot

by Staff reporter | 21 February 2018 | 105 Views

Chamisa bemoans violence against party leaders

by Stephen Jakes | 21 February 2018 | 144 Views

Mnangagwa commissions NRZ rolling stock

by Staff reporter | 21 February 2018 | 86 Views

Ban on kombis in CBD slammed

by Staff reporter | 21 February 2018 | 249 Views

Mahamat of supporting a coup government in Zimbabwe

by Staff reporter | 21 February 2018 | 93 Views

President Mugabe's 94th birthday photos

by Staff Reporter | 21 February 2018 | 932 Views

Mugabe feeling 'unloved' on his 94th birthday

by BBC - Brian Hungwe | 21 February 2018 | 150 Views

What peace and reconciliation without truth

by S.V Mabhena | 21 February 2018 | 70 Views

MDC-T splits as Obert Gutu quits MDC-Chamisa

by Staff reporter | 21 February 2018 | 173 Views

US to withdraw MDC-T funding over terror attacks on Khupe?

by Staff reporter | 21 February 2018 | 148 Views

Turning blind eye on violence, root cause of MDC split - Coltart

by Simbarashe Mwandipendaa | 21 February 2018 | 85 Views

PICTURES: Bhalagwe memorial service

by Staff reporter | 21 February 2018 | 71 Views

The Menzisi Dube Foundation Appeal

by Agencies | 21 February 2018 | 50 Views

Billy Graham dies

by BBC | 21 February 2018 | 97 Views

Happy national youth day comrades

by NPP National Youth | 21 February 2018 | 107 Views

Happy Birthday Baba Bona

by Belinda Chowa | 21 February 2018 | 258 Views

WATCH: The moment Khupe was attacked by Chamisa's supporters

by Staff reporter | 21 February 2018 | 146 Views

Zhuwao 'reacts angrily' as AU supports Mnangagwa' - report

by Staff reporter | 21 February 2018 | 92 Views

WATCH: Chamisa supporters called Khupe a dissident

by Staff reporter | 21 February 2018 | 156 Views

Chamisa apologise but tells Khupe to go to Mars

by Staff reporter | 21 February 2018 | 158 Views

The politics of gender and tribe must fall - NPP Youths

by Khulani David Ndlovu | 21 February 2018 | 76 Views

Econet Media's Kwesé and iflix Deepen Partnership

by APO | 21 February 2018 | 101 Views

Khupe attackers were chanting Chamisa slogans

by Simbarashe Sithole | 21 February 2018 | 95 Views

Mujuru in Buhera

by Advocate Gift Nyandoro | 21 February 2018 | 88 Views

Attack on Khupe a Gukurahundist replica

by Mkhululi Zulu | 21 February 2018 | 113 Views

Thank You Zimbabwe - MDC-T

by Luke Tamborinyoka | 21 February 2018 | 189 Views

No lavish 94th birthday celebrations for Mugabe

by Staff reporter | 21 February 2018 | 224 Views

Mnangagwa's emissary humiliated at Tsvangirai burial

by Staff reporetr | 21 February 2018 | 138 Views

Mutambara whip up MDC-T crowd with partisan speech

by Staff reporter | 21 February 2018 | 139 Views

Chamisa invaded Tsvangirai's most private space

by Staff reporter | 21 February 2018 | 163 Views

Kaseke, ministry official clash over Mzembi

by Staff reporter | 21 February 2018 | 96 Views