Econet fires warning shot

Econet fires warning shot
Published: 22 July 2019 (1372 Views)
Econet Wireless has warned that they might be forced to switch off the network during electricity downtime if the situation persists. Econet was speaking after Saturday's blackout which was caused by the power outage.

The company said it is incurring high [production costs caused by the use and servicing of generators while their charges have remained constant.

Read the full statement below:

Econet would want to once again sincerely apologise to our customers following the network challenges faced on Saturday, July 20, 2019, triggered by ZESA power outages at our Network Operations Centre in Harare. We wish to take this opportunity to update our valued customers and the general public on the impact of the current power crisis.

Our network was designed to withstand a set level of power outages and the highest such level has now been exceeded as a result of the ongoing rolling power outages being experienced across the country.

In order to mitigate the impact on service quality and network performance, Econet has made attempts in the reality of serious fuel shortages to increase diesel fuel allocated to our base station sites. Even with these contingency measures, the increased fuel allocation is still inadequate to ensure the required optimum network performance and at current regulated pricing levels, the related costs are not sustainable.


 
The severe shortage of both electrical power and diesel fuel means that some of our base stations will not be operational when there is no ZESA power or when fuel runs out on a site. This inevitably results in the degradation of all services supported by the network in terms of service availability, call setup, call success rates, dropped call rates and speech quality.

It is increasingly becoming untenable and uneconomical for Econet to guarantee a reasonable grade of service and optimal network uptime under the current conditions. With the ongoing aggressive ZESA load shedding, our requirements are at more than six times the diesel we are currently using in order to provide uninterrupted service.

Econet would like to point out that the company cannot sustain the current operating conditions of running back-up generators for 14 to 18 hours daily, based on the current heavily eroded tariffs. We are also now incurring higher costs because of the heavy reliance on generators as we now have to service the generators every fortnight, as opposed to the scheduled quarterly service intervals.

Our voice tariffs have remained static in a business operating environment where the local currency has lost nearly 900 per cent value to the US dollar since the beginning of the year, and where the price of the fuel has risen by more than 500 per cent since the beginning of the year.

Given the foregoing, we have stepped up our engagement with the relevant stakeholders with a view to finding an urgent solution to the problem that Econet and the mobile telecommunications industry faces due to the national power crisis. If the authorities that oversee the industry do not offer quick viable solutions as required in the current crisis, the business will have no choice but to take drastic measures to ensure sustainable service.



- Byo24News

 0

You May Like These Videos

Comments

There are no comments.

Latest stories

Mnangagwa denies Majonga 'love rivalry' allegations

by Staff reporter | 21 August 2019 | 9 Views

Mphoko, ZACC strike deal

by ZimLive | 21 August 2019 | 7 Views

Mnangagwa dragged into Mphoko, Zacc fight

by Staff reporter | 21 August 2019 | 8 Views

Chamisa's MDC fails to pay salaries

by newzimbabwe | 21 August 2019 | 4 Views

Mnangagwa: Reformist, corruption buster chimera

by Paidamoyo Muzulu | 21 August 2019 | 8 Views

'Mnangagwa threatened to kill Majonga over High school lover'

by Mandla Ndlovu | 21 August 2019 | 29 Views

Chamisa will never dance to Mnangagwa's tune

by Staff Reporter | 21 August 2019 | 32 Views

'Phelekezela Mphoko guarded by CIOs'

by Staff Reporter | 21 August 2019 | 30 Views

Latest on MDC Masvingo mass demonstrations

by Mandla Ndlovu | 21 August 2019 | 26 Views

ZANU PF youth leader attacks Jonathan Moyo

by Mandla Ndlovu | 21 August 2019 | 21 Views

Biti takes on Mnangagwa

by Daniel Itai | 21 August 2019 | 108 Views

Police ban MDC Masvingo mass demonstration

by Mandla Ndlovu | 21 August 2019 | 88 Views

WATCH: Latest on Phelekezela Mphoko

by Mandla Ndlovu | 21 August 2019 | 98 Views

Chamisa's supporters jailed over dangerous weapons

by Staff reporter | 21 August 2019 | 80 Views

Mnangagwa's govt defends police position on MDC Chamisa's demos

by Staff reporter | 21 August 2019 | 60 Views

Mthuli Ncube to issue new coins, notes

by Bloomberg | 21 August 2019 | 78 Views

Chief Ndiweni fights conviction & sentence

by Staff reporter | 21 August 2019 | 53 Views

Mnangagwa's govt slams EU's 'intrusive attitude'

by Staff reporter | 21 August 2019 | 80 Views

US regime change in Zimbabwe getting brazenly silly

by Isdore Guvamombe | 21 August 2019 | 57 Views

Bulawayo bomb scare: Army called in

by Staff reporter | 21 August 2019 | 54 Views

Poison fearing Mphoko now a wanted man

by Staff reporter | 21 August 2019 | 69 Views

Police in 5-day cybercrime training

by Staff reporter | 21 August 2019 | 58 Views

War veterans recommend anti-sanctions holiday

by Staff reporter | 21 August 2019 | 56 Views

Zimbabwe is a country of laws

by Tino Chinyoka | 21 August 2019 | 55 Views

Mnangaga appoints five new judges

by Staff reporter | 21 August 2019 | 43 Views

FC Platinum shift base to Bulawayo

by Staff reporter | 21 August 2019 | 54 Views

Mtukudzi's daughter engages Steve Dyer

by Staff reporter | 21 August 2019 | 66 Views

Caps Utd elevates Darling Dodo

by Staff reporter | 21 August 2019 | 46 Views

Stanbic Bank recruits more student interns

by Staff reporter | 21 August 2019 | 41 Views

Zimbabwe democratic space has shrunk

by Learnmore Zuze | 21 August 2019 | 43 Views

Teachers threaten chalks down

by Staff reporter | 21 August 2019 | 34 Views

13-year-old girl married off for $80 in Zimbabwe

by Staff reporter | 21 August 2019 | 38 Views

Fuel situation in Zimbabwe improves

by Mandla Ndlovu | 21 August 2019 | 48 Views

Zec pushes for transparency

by Staff reporter | 21 August 2019 | 37 Views

Chamisa party's ex-workers eye MDC's govt grant

by Staff reporter | 21 August 2019 | 31 Views