Employers responsible for developing talent in Africa

Employers responsible for developing talent in Africa
Published: 30 June 2015 (1334 Views)
he availability and retention of talent is proving to be one of the main challenges facing growth and expansion in Africa - DHL
 
CAPE-TOWN - While many global companies are expanding, or seeking to expand in Africa, the availability and retention of talent is proving to be one of the main challenges facing growth and expansion on the continent. According to Lebo Tseladimitlwa, VP of Human Resources at DHL Express Sub Saharan Africa, talent is perceived to be one of the major challenges facing business leaders in the region, with 83%(1) of African CEOs admitting that they are especially worried about availability of key skills on the continent.

Tseladimitlwa says that in addition to this statistic, the PWC Africa Business Agenda1 report also reveals that most CEOs expect to increase and maintain staff headcount in the next year. "In Africa's competitive labour environment, these statistics highlight that attracting and developing the right skills is crucial."
 
Tseladimitlwa adds that it is therefore important to adopt leadership styles which will support and nurture the skills and talent needed for growth. "Essentially, talent will no longer be the main concern when it comes to employees' skill-sets, but rather the leader's ability and responsibility to teach and develop these skills."
 
She adds that a recent EY survey(2) reported that while managers in Africa are perceived to be performing well at day-to-day operational activities, they are considered to be less capable when it comes to people management, especially in relation to retention, productivity and engagement.
 
"Globally, it is reported that only one in five(3) companies are providing additional training and development to existing staff, proving that employers are not doing enough to address talent shortages. In Africa, these efforts are likely to be significantly less when compared to the rest of the world, and therefore intensifies the need for programs to be implemented."
 
"‘Motivated People'  forms part of our global FOCUS strategy pillars, ensuring that we provide great service quality which results in loyal customers and ultimately a profitable network. We consider our Employee Engagement programs to be critical to our business success. Understanding the need to drive a common culture across 220 countries and territories, we launched a Certified International Specialists (CIS) learning and development program for all 3,500 staff in DHL Express Sub Saharan Africa. Everyone from the Global CEO to a Courier in any country has gone through this training program reinforcing our core competencies as an organization. CIS training has been central to our staff retention and development globally.  Certified International Manager (CIM) is an extension of CIS, and is focused on ensuring that we have leaders with the correct balance between IQ and EQ to lead tomorrow's workforce. Each module targets various behaviours and leadership practices; for example, CIM1 is centered around respect-focused behaviours and getting results without comprising respect."
 
"In addition to our employee recognition programs, we also have an internal development program called Made In Africa, that produces a sustainable and dynamic list of future leaders that can succeed Africa Management Board positions, Country management positions and senior functional roles. The program reduces the historical dependency on expatriate imports, and improves skills of the talent pool."
 
"We are fortunate to be the most international company in the world, which enables us to give our employees the very best learning and development opportunities. Our diverse network, which spans across 220 countries and territories, provides the perfect platform for employees to learn and share experiences in different markets. The value of cross-country, on-the-job learning is immense," Tseladimitlwa added.
 
Tseladimitlwa says that employers in Africa need to foster a continuous learning and development culture and encourage employees to be masters of their own destiny. "As competition on the continent for human talent increases, companies need to work even harder on their talent strategies."


- APO

Tags: Employers, DHL,
 0

You May Like These Videos

Comments

There are no comments.

Latest stories

PHOTOS: Job Sikhala becomes an instant internet joke

by Social media | 03 October 2019 | 138 Views

America says it is worried about Zimbabwe

by Mandla Ndlovu | 03 October 2019 | 159 Views

Madinda Ndlovu to be discharged tomorrow

by Staff reporter | 03 October 2019 | 109 Views

What are behavioral disorders and how can they be managed?

by Temba Munsaka | 03 October 2019 | 116 Views

Government speaks on Robert Mugabe's body parts

by Mandla Ndlovu | 03 October 2019 | 192 Views

Zacc recovers $100m property from looters

by Staff reporter | 03 October 2019 | 113 Views

WATCH: Mnangagwa apologises for destroying Zimbabwe satire

by Mandla Ndlovu | 03 October 2019 | 108 Views

Mphoko's application for release of passport dismissed

by Staff reporter | 03 October 2019 | 88 Views

Zanu-PF restructuring exercise begins

by Staff reporter | 03 October 2019 | 89 Views

Petrotrade declares $1.5 million dividend

by Staff reporter | 03 October 2019 | 80 Views

MSU, Zupco seal bus deal

by Staff reporter | 03 October 2019 | 111 Views

Mnangagwa to open ZMF conference

by Staff reporter | 03 October 2019 | 100 Views

High Court sets EcoCash hearing date

by Staff reporter | 03 October 2019 | 96 Views

Mphoko barred from leaving Zimbabwe

by ZimLive | 03 October 2019 | 100 Views

CIO agents monitor Jonathan Moyo in Kenya

by Mandla Ndlovu | 03 October 2019 | 298 Views

Acie Lumumba targets criminals around Mnangagwa

by Mandla Ndlovu | 03 October 2019 | 266 Views

$100 limit for cash-out transactions

by Staff reporter | 03 October 2019 | 199 Views

ANC starts anti-sanctions campaign

by Staff reporter | 03 October 2019 | 137 Views

ZESN calls for political parties regulation

by Staff reporter | 03 October 2019 | 120 Views

We've no forced labour evidence on Zimbabwe diamonds, says US Embassy

by Staff reporter | 03 October 2019 | 132 Views

Ex-ZPC board chairman freed on bail

by Staff reporter | 03 October 2019 | 115 Views

Cyber Bill seeks to safeguard citizens

by Staff reporter | 03 October 2019 | 100 Views

Cassava launches Vaya tractor services

by Staff reporter | 03 October 2019 | 134 Views

MDC Alliance boycott slammed

by Staff reporter | 03 October 2019 | 82 Views

10-man Bulawayo Chiefs stun Harare City

by Staff reporter | 03 October 2019 | 104 Views

Zimbabwe has a reputational problem, says US

by newzimbabwe | 03 October 2019 | 115 Views

MDC Alliance walk of shame

by Nduduzo Tshuma | 03 October 2019 | 132 Views

MDC councillors want suspension of Cowdray Park projects

by Staff reporter | 03 October 2019 | 104 Views

RBZ floats $300m additional TBs

by Staff reporter | 03 October 2019 | 97 Views

Teenagers rob soldier

by Staff reporter | 03 October 2019 | 111 Views

Duo rape corpse, get death sentence

by Staff reporter | 03 October 2019 | 113 Views

Mnangagwa to fly out for the zenith times

by Staff reporter | 03 October 2019 | 97 Views

Chamisa's MPs approach court to reverse 5 months allowance garnish

by newzimbabwe | 03 October 2019 | 69 Views

Zimra official forges Customs papers

by Staff reporter | 03 October 2019 | 52 Views

Zifa courts two nations for Warriors' friendlies

by Staff reporter | 03 October 2019 | 40 Views