South Africa bans Home Affairs staff from using smartphones at work

South Africa bans Home Affairs staff from using smartphones at work
Published: 12 February 2019 (196 Views)
Home Affairs staff who work with clients are banned from using cellphones to ensure their quality of work is not impacted., according to a Zim Techreview report

The Portfolio Committee on Home Affairs welcomed the banning of phone use at work, which was agreed to by all relevant stakeholders, including labour unions.

"It is now clear that the usage of cellphones is banned and clients must not be faced with this challenge when they seek services at the Department of Home Affairs," said Committee Chairperson Hlomani Chauke.

The committee has encouraged citizens to continue monitoring and reporting bad service by Department of Home Affairs' officials.

This will enable the department to identify employees who are undermining the delivery of the department's mandate.

The department has assured the committee that it has undertaken a review of departmental policy on frontline employees' cellphone use with stakeholders.
No adherence to the policy

While it welcomed the no-cellphone rule, the committee said it is concerning that there is no adherence to policy – which points to lax management.

It has called for the strengthening of management, especially at an office level, as it is there that clients receive service.

The video below shows Home Affairs staff using their phones while people are waiting to be helped.



- zimtechreview.co.zw

Tags: SA, HomeAffairs, Ban,
 0

You May Like These Videos

Comments

There are no comments.

Latest stories

Gilbert Mushangazhike surfaces in division 2

by Staff reporter | 25 April 2019 | 55 Views

Zimbabwe is reforming for the better

by Sibusiso Ndlamini | 25 April 2019 | 39 Views

'G40 buying guns to fight Mnangagwa,' says Eddie Cross

by Mandla Ndlovu | 25 April 2019 | 67 Views

European Union pours €4.5millon to Zimbabwe

by Mandla Ndlovu | 25 April 2019 | 52 Views

Mnangagwa throws lavish dinner for Museveni

by Mandla Ndlovu | 25 April 2019 | 50 Views

WATCH: Chiwenga lashes 'financial terrorists'

by Staff reporter | 25 April 2019 | 42 Views

Govt dismisses rumour of fuel price hike

by Staff reporter | 25 April 2019 | 99 Views

WATCH: Chiwenga fires threats at business owners

by Mandla Ndlovu | 25 April 2019 | 79 Views

Outcry as NetOne increases the price of OneFussion bundles

by Mandla Ndlovu | 25 April 2019 | 75 Views

PHOTOS: NPRC holds Gukurahundi meeting in Gwanda

by Mandla Ndlovu | 25 April 2019 | 65 Views

Chiwenga issues a chilling warning

by Staff reporter | 25 April 2019 | 95 Views

Zimpapers shuts down its weekly newspaper

by Mandla Ndlovu | 25 April 2019 | 66 Views

ZANU PF MP raises funds for a woman eaten by dogs alive

by Mandla Ndlovu | 25 April 2019 | 71 Views

'I was never part of the system' Jonathan Moyo says

by Mandla Ndlovu | 25 April 2019 | 76 Views

PROPHECY: Armed people to hijack buses in Zimbabwe

by Mandla Ndlovu | 25 April 2019 | 85 Views

ZCTU President Peter Mutasa acquitted

by Mandla Ndlovu | 25 April 2019 | 46 Views

FULL TEXT: New Maintenance of Peace and Order Bill

by Mandla Ndlovu | 25 April 2019 | 54 Views

PHOTOS: Zanu-PF Councillor sworn in Bulawayo

by Mandla Ndlovu | 25 April 2019 | 53 Views

Chamisa sticks to his guns

by Staff reporter | 25 April 2019 | 181 Views

Bid to lure Mugabe back into active politics exposed

by Staff reporter | 25 April 2019 | 175 Views

Bulawayo mayor vows to resuscitate industries

by Staff reporter | 25 April 2019 | 73 Views

Realizing your dreams in the age of austerity

by Mapozho Saruchera | 25 April 2019 | 76 Views

Chamisa blasts Mnangagwa over Museveni invite

by newzimbabwe | 25 April 2019 | 174 Views

Church leaders meet security chiefs

by newzimbabwe | 25 April 2019 | 140 Views

Govt to standardise varsity appointments

by Staff reporter | 25 April 2019 | 83 Views

Chiwenga lashes out at 'financial terrorists'

by Staff reporter | 25 April 2019 | 92 Views

Mnangagwa reshuffles top civil servants

by Staff reporter | 25 April 2019 | 115 Views

CPU warns of Cyclone Kenneth, landfall

by Staff reporter | 25 April 2019 | 92 Views

Support Unit told to be proactive

by Staff reporter | 25 April 2019 | 73 Views

$4 million bitumen vanishes

by Staff reporter | 25 April 2019 | 62 Views

ZNA dismisses AK47 report

by Staff reporter | 25 April 2019 | 79 Views

1 dead, another critically injured in headlights row

by Staff reporter | 25 April 2019 | 80 Views

Chiwenga warns for corporates feeding the black market

by Staff reporter | 25 April 2019 | 67 Views

Cyclone Kenneth: Zimbabwe not in danger

by Staff reporter | 25 April 2019 | 64 Views

Mthuli Ncube laments indisciplined speculation

by Staff reporter | 25 April 2019 | 64 Views

Burundi seeks Zimbabwe support to join Sadc

by Staff reporter | 25 April 2019 | 59 Views