Paynet Zimbabwe services go offline

Paynet Zimbabwe services go offline
Published: 15 March 2019 (142 Views)
BUSINESS has been affected after Paynet Zimbabwe services went offline, cutting off local banks following failure to pay external licence fees.

Paynet is the electronic payments processing system offered to the market through Financial Institutions. With Paynet, clients can pay creditors, salaries, taxes, pension contributions, collect revenue and make use of e-schedules.   

Many institutions in Zimbabwe use Paynet to make automatic mass payments such as salary disbursements.

The payments platform is now back online after the Reserve Bank of Zimbabwe came to its rescue and some bank employees are now working overtime to make up for lost time.

The system was down on Tuesday and for some hours on Wednesday. Bankers' Association of Zimbabwe Chief Executive Officer Mr Sijabuliso Biyam yesterday confirmed the matter and said the issue had since been resolved.

"I can confirm that the service was down and services were interrupted, however the situation had since been resolved and normalcy has since returned," said Mr Biyam.  

In a letter sent to bankers, Paynet Zimbabwe apologised for the network glitches and said the challenges were beyond their control.  

"Dear Paynet customer. As at 1800 on 13 March, Paynet services were resumed and full functionality was restored. The suspension of the service was beyond Paynet Zimbabwe's control. We regret any inconvenience caused to our valid clients. We would like to thank the Reserve Bank and our bankers for their assistance in bringing a resolution to this issue. Paynet is the lowest cost payment switch, serving 22 banks and three MNOs mobile networks. If you experience any challenges please do not hesitate to contact us through our customer services," read Paynet's letter to bankers.

In a statement sent to the Bankers' Association, Paynet Zimbabwe acknowledged that their system had been down as a result of forex shortages.


- chronicle

 0

You May Like These Videos

Comments

There are no comments.

Latest stories

Zimbabwe Women's seven's side coach steps down

by Staff reporter | 22 May 2019 | 57 Views

Guard against uncontrolled fires

by Thomas Murisa. | 22 May 2019 | 53 Views

Lack of Political will has brought unnecessary calamity

by Tinashe Eric Muzamhindo | 22 May 2019 | 76 Views

Mnangagwa faces impeachment

by Mandla Ndlovu | 22 May 2019 | 99 Views

Perence Shiri dissolves CSC board

by Mandla Ndlovu | 22 May 2019 | 69 Views

Zimbabwe Army steps in

by Mandla Ndlovu | 22 May 2019 | 79 Views

Chamisa's spin doctor attacked

by Mandla Ndlovu | 22 May 2019 | 72 Views

Counseling offered for Game of Thrones fans

by Mandla Ndlovu | 22 May 2019 | 66 Views

Nelson Chamisa rallies Zimbabweans

by Mandla Ndlovu | 22 May 2019 | 94 Views

Best/ top data transfer apps from iPhone to Android

by Staff Writer | 22 May 2019 | 63 Views

Chamisa reaches half a million mark

by Staff reporter | 22 May 2019 | 77 Views

Parly to undertake public consultations on review of Water Act

by Community Water Alliance | 22 May 2019 | 80 Views

Mnangagwa addresses a divided ZANU PF caucus

by Mandla Ndlovu | 22 May 2019 | 81 Views

Binga airstrip set for $4m upgrade

by Staff reporter | 22 May 2019 | 71 Views

Mnangagwa joins African Peer Review Mechanism

by Staff reporter | 22 May 2019 | 48 Views

BREAKING: Cyril Ramaphosa elected President of South Africa

by Mandla Ndlovu | 22 May 2019 | 57 Views

Jacob Mudenda blocks fuel situation debate

by Staff reporter | 22 May 2019 | 64 Views

Chamisa's MDC still to appeal High Court ruling

by Staff reporter | 22 May 2019 | 60 Views

Zimbabwean woman honoured with a life-size statue in New York

by Staff reporter | 14 May 2019 | 106 Views

Marriage certificates for couples to enter Sudan hotels

by Mandla Ndlovu | 14 May 2019 | 100 Views

BREAKING: Tsvangirai's daughter in horror crash

by Methusi Ncube | 14 May 2019 | 152 Views

Mnangagwa to tender resignation as Zimbabwe leader to avoid humiliating exit

by Itai Mushekwe/Mary-kate Kahari | 14 May 2019 | 229 Views

Mnangagwa 'defends' workers' rights

by Staff reporter | 14 May 2019 | 88 Views

R2m drug smuggling syndicate busted

by Staff reporter | 14 May 2019 | 89 Views

Nurse recruitment goes digital

by Staff reporter | 14 May 2019 | 122 Views

Gumbura, co-accused not fit for trial, claims Prof Madhuku

by Staff reporter | 14 May 2019 | 84 Views

Gweru left with 3 months' water supply

by Staff reporter | 14 May 2019 | 75 Views

SA police launch manhunt for Zimbabwean armed robber

by Staff reporter | 14 May 2019 | 48 Views

7-day ultimatum for illegal advertisers

by Staff reporter | 14 May 2019 | 83 Views

Mnangagwa urges Chamisa's MDC council to give Harare a facelift

by Staff reporter | 14 May 2019 | 76 Views

ZCDC finance director arrested

by Staff reporter | 14 May 2019 | 82 Views

Defiant in the face of a Tyrant

by Thabo Makuyana | 14 May 2019 | 82 Views

R470 000 fraudster arrested

by Staff reporter | 14 May 2019 | 78 Views

Madinda urges players to soldier on

by Staff reporter | 14 May 2019 | 71 Views

Mnangagwa is a worried man

by Staff reporter | 14 May 2019 | 110 Views

Robber 'rapes' shopkeeper

by Staff reporter | 14 May 2019 | 78 Views

Zinara ropes in CID

by Staff reporter | 14 May 2019 | 59 Views